The scenario
A service business receives the same pricing and availability questions through its website every day, often after hours.
The approach
Knowledge base written from real FAQs, policies and service details.
Qualifying questions asked only after the visitor’s question is answered.
Conversations saved to the contact record with tags for follow-up.
What gets delivered
- Knowledge base
- Conversation flow
- Booking hand-off
- CRM tagging
- Transcript review checklist