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AI Receptionist & Voice AI

AI Receptionist & Voice AI

Voice AI agents that answer inbound calls, qualify leads, book appointments and hand over to a person when they should.

  • Fixed price, agreed scope
  • Reply within 2 working days
  • One point of contact
AI Receptionist & Voice AI, example work
Tools & platforms
  • GoHighLevel Voice AI
  • GoHighLevel calendars
  • Phone numbers
  • Workflows
  • CRM
01 · The problem

Sound familiar?

These are the issues I see most often before a Voice AI project starts. Each one quietly costs enquiries, time or trust, and most businesses have more than one.

Usually a good fit if you're

  • Clinics, salons and service businesses that miss calls during busy hours
  • Businesses that want after-hours call answering
  • Teams that want every call logged in their CRM automatically
  1. 01

    Calls after hours go to voicemail, and callers do not leave one.

  2. 02

    Staff are interrupted by the same questions all day.

  3. 03

    Calls are never logged, so leads disappear.

  4. 04

    Urgent callers wait in a queue with everyone else.

Conversation AI chat assistant
Built by Fakeha, not outsourced
02 · The solution

How I solve it with Voice AI.

Missed calls are missed customers, especially after hours. An AI receptionist answers every inbound call, has a natural conversation based on your business information, and takes the next step: booking an appointment, capturing the details or routing the caller to a person.

I configure Voice AI agents with business-specific conversation flows, connect them to your calendar and CRM, and set clear rules for when a call should escalate to a human.

  1. 01

    Problem: Calls after hours go to voicemail, and callers do not leave one.

    Solution: Every call answered, day or night, with the next step taken in the call.

  2. 02

    Problem: Staff are interrupted by the same questions all day.

    Solution: The agent answers routine questions from approved business information.

  3. 03

    Problem: Calls are never logged, so leads disappear.

    Solution: Each call creates or updates a CRM contact with a written summary.

  4. 04

    Problem: Urgent callers wait in a queue with everyone else.

    Solution: Clear escalation rules transfer urgent calls or flag them straight away.

03 · What's included

Everything in a Voice AI build.

Scope is agreed in writing first. You pick what you need and only pay for that.

Plan my project
  • AI receptionist configuration
  • Voice AI agents
  • Inbound call handling
  • Lead qualification
  • Appointment booking workflows
  • Business-specific conversation flows
  • Call routing and escalation
  • CRM integrations
04 · How we'll work

4 clear steps, no surprises.

  1. 01

    Script the calls

    Common call reasons, the questions to ask and what a good outcome looks like for each.

  2. 02

    Configure the agent

    Knowledge, voice, tone, booking rules and escalation paths.

  3. 03

    Connect

    Calendar, CRM records, call notes and follow-up workflows.

  4. 04

    Listen and refine

    Review real test calls and tighten the flow where it hesitates.

Ways to work together

Pick the engagement that fits.

Each option is quoted at a fixed price for the agreed scope, with no hourly surprises.

Option 01

After-hours receptionist

An agent that answers outside opening hours and books callbacks.

Discuss this option
Option 02

Full-time front desk

An agent that answers every inbound call and books appointments.

Discuss this option
Option 03

Tuning and support

Transcript reviews and improvements as call patterns change.

Discuss this option

What you get at handover

  • Configured Voice AI agent with your business knowledge
  • Call flows for each call reason
  • Calendar booking and CRM call summaries
  • Escalation and transfer rules
  • Test call review and a tuning session

Platform dependencies

  • Voice AI depends on the platform you use (for example GoHighLevel Voice AI or another provider) and on its current features.
  • Most providers charge per minute or need a specific plan or add-on; these costs are separate from setup.
  • Phone numbers may require carrier or regulatory registration, and call recording rules vary by country, you decide the disclosure wording.
  • An AI agent works from the information it is given. It should not be used for emergencies or advice that requires a qualified professional.
FAQ

Voice AI questions, answered.

Can't see yours? I'm happy to answer anything before you commit.

Ask a question

Does the AI receptionist sound robotic?

Current voice models sound natural in most conversations, but quality depends on the provider and the voice chosen. We test real calls before going live.

What happens if the AI cannot help?

It follows the escalation rules we set: transfer to a person, take a message, or book a callback.

Can the AI receptionist book into my calendar?

Yes, when it is connected to a calendar the platform supports. It offers available times and books the slot during the call.

Can callers still reach a person?

Yes. Transfer, message or callback rules are set for each type of call, so a person is always reachable when needed.